TERMS AND CONDITIONS
1. Shipping times. Most
orders are shipped within 48 hours not counting
weekends and holidays. Orders received on Friday,
Saturday, And Sunday do not ship until Monday or
Tuesday. Please allow 1-2 weeks for delivery.
If part or all of your order is backordered and the
delay is expected to be 30 days or more we will
notify you by phone or mail. We do not offer express
shipping. Please plan ahead and allow enough time
for delivery.
2. Returns. In order to
avoid all restocking charges and expedite your
refund, please call for authorization first. we will
ask a few simple questions and give you a Return
Authorization Number. Please mark this number on the
outside of the package. You must also return the
item (s) in unused condition, in the original
packaging, and within 30 days from the date of
purchase. Failure to comply with the above
requirements ma result in a restocking charge of up
to 20% or refusal of the return. Some items may be
drop ship or special order and are non returnable.
Please ask your salesperson for details. Returns
sent C.O.D. or freight collect will not be accepted.
Shipping charges are non refundable under any
circumstance. Many items including but not limited
to: engine parts, decals, gasket sets, and
electrical items are non returnable.
3. Warranty. Parts are
warranted for (30) thirty days from the date of
purchase. Immediate replacement or refund is given
if defective in materials or workmanship. Our
liability is limited to replacement of the defective
part or refund of the purchase price. We make every
effort to make sure that our parts fit the
applications listed, however we recommend that you
confirm that the parts are correct for your
application.
4. Payment and pricing. All
payments must be made in US funds. We accept Master
Card, Visa, Discover, good company and personal
checks, money orders and cashiers checks, government
and institutional PO's.
Prices on this website were correct when published,
but are subject to change without notice. We are not
responsible for typographic errors contained within
this website. In the event of a price increase we
will notify you before your item is shipped.
5. How to order. Order on
line, give us a call at (800) 809-9156 or
(508) 634-6915, Fax your order to (508) 634-6613, or
mail your order to Restoration Supply 96 Mendon St.
Hopedale, MA 01747.
6. What will you use my email
address for? Any email you get from us will be
regarding your order or antique tractor parts. We
will never sell your email address, or send offers
for herbal remedies, mortgages, insurance, get rich
quick schemes, on line gambling, or anything else
that is not farm tractor related. Several times a
year we do send emails with special offers for farm
tractor parts.
7. Damaged Items
All items on this website are sold
FOB Hopedale, Massachusetts or other point of our
choice. Damaged items are the customer's
responsibility. If all or part of your order is
damaged please call 800 809 9156 for instructions.
You will need to save all the original packaging in
order to file an insurance claim. We can not reship
or replace your order until after the insurance
claim is processed. Do not return damaged items to
us.
|